FAQ

Refund Policy

Due to the nature of the products we offer being hair accessories we don't accept refunds unless it was a mistake made on our part. If you order bummies please make sure you choose the size that your child currently wears. Unless of course you want to size up. If you have any questions or concerns about a product you have received please email us at adelinecharlesco@gmail.com.

 

Shipping

Our TAT(turn around time) is approximately 3-7 business days. This does not include holidays or weekends. We strive to get your products made and in your hands as quickly as possible, but due to the products being made to order and sometimes larger volume of orders it may hit the 7 day mark before they are shipped. Once they are shipped it's usually 3-5 business days before they arrive depending on your location and the nature of USPS.